Pest control KPIs: the short list that runs a branch and the long list that wastes your morning
Every KPI list online has ten to twenty-three numbers on it. Nobody runs a branch off twenty-three numbers. Here is how to pick the short list that is actually yours.
Revenue per hour is the number most pest control owners never actually calculate
Two numbers you already have. Divide one by the other and you finally know whether a route made money or just stayed busy.
Jobs per hour: how to measure tech productivity without punishing the wrong people
The simplest field metric there is. Also the easiest one to accidentally use against your best technicians.
Reservice rate: what is good, what is not, and how to actually bring it down
The share of your work that is you driving back out for free. A quality problem wearing a scheduling problem's jacket.
Technician scorecards for pest control: how to score field techs without starting a mutiny
A fair scorecard makes your best people obvious and your coaching easy. A lazy one just makes everybody defensive.
Getting real KPIs out of PestRoutes (FieldRoutes): the numbers the built-in reports do not hand you
FieldRoutes holds the data. Turning it into per-tech, per-branch performance you can act on is a different job, and there are a couple of traps in the way.
Pest control cancellation rate: how fast your book is leaking and whose fault it is
New sales get the bell. Cancels get a shrug. But the book only grows when sales outrun the leak, and most shops never measure the leak.
ARR for pest control: the number a buyer sees before they see anything else
Annual recurring revenue is the value of the book you have built. Most shops either never total it up, or total it up in a way a buyer would laugh at.