Pest control KPI guides
The metrics that actually tell you how your branches and technicians are doing, explained without the jargon. No fluff, no sales pitch, just how the numbers work and how not to get them wrong.
Revenue per hour is the number most pest control owners never actually calculate
Two numbers you already have. Divide one by the other and you finally know whether a route made money or just stayed busy.
4 min readJobs per hour: how to measure tech productivity without punishing the wrong people
The simplest field metric there is. Also the easiest one to accidentally use against your best technicians.
4 min readReservice rate: what is good, what is not, and how to actually bring it down
The share of your work that is you driving back out for free. A quality problem wearing a scheduling problem's jacket.
5 min readTechnician scorecards for pest control: how to score field techs without starting a mutiny
A fair scorecard makes your best people obvious and your coaching easy. A lazy one just makes everybody defensive.
5 min readGetting real KPIs out of PestRoutes (FieldRoutes): the numbers the built-in reports do not hand you
FieldRoutes holds the data. Turning it into per-tech, per-branch performance you can act on is a different job, and there are a couple of traps in the way.
5 min read